Public Services: Who Cares?

A public servant is not just a teacher in a school, a doctor in a hospital or a soldier on the range. Huge numbers of support workers are dedicated public servants, often working behind the scenes to deliver everything from fresh-cooked meals or clean wards to pressed uniforms.

MS_Image_2_369x275.jpgThe UK Government recognises the value of letting teachers, doctors and soldiers focus on what they do best, and spends £200bn a year with specialist companies to outsource services that support core public services.

Sodexo is one of those companies. We care about public service and bring our expertise and public sector ethos to delivering a multitude of different services to more than 150 different workplaces, from a school in Swindon, or a hospital in Manchester to an army barracks in Colchester.

Generation Z know what they want

Across the country, we’re helping school dinners to shake off the stigma of being beige and bland. Our young generation want school food menus that offer flavoursome, authentic food in a clean, bright, interactive environment. Parents want their kids to have healthy school lunches, even if they eat on the go. And teachers want students to return from breaks healthy and ready to concentrate.

With this in mind, we created Food & Co. by Sodexo, developed for pupils, by pupils, which offers a whole new approach to the school dining experience.  With new menus, branding, packaging and a nice environment, we aim to help schools increase the number of students eating school cafeteria food because it can help improve health and learning outcomes - closing the gap between nutrition and attainment.

Small actions make a big difference

MS_Image_3_369x275-crop369x202.jpgHospitals can be daunting. Nights away from your family in a strange environment when you’re feeling vulnerable. In that situation, it’s natural for anyone to feel lonely or anxious, so small caring actions can help put patients at ease and speed up their recovery.

MS_Image_4_369x275.jpgPatient centred care – with compassion, accountability, respect, enthusiasm and a sense of service – is a key element of Sodexo’s approach to creating a holistic culture of care. 

Our CARES training programme for our Sodexo staff working in the NHS, covers topics such as dementia awareness, respect and dignity, diversity and inclusion, patient choice and teamwork.
All our healthcare employees, including porters, helpdesk and housekeeping staff aim to put people at ease when they are in hospital from the moment they come through the door.

We are one team

Despite the perception of the rugged, hardy soldier ready for anything, prolonged periods of time away from your family can be hard for anyone, even those highly trained to defend the nation.

In providing and fully managing over 2,000 en-suite living accommodation for junior and senior ranks at our Merville barracks in Colchester, our Sodexo team work tirelessly to create a home from home environment, delivering a fully integrated service. Some of these services include catering, cleaning, laundry and security.

Our Sodexo teams also take care of all the building and ground maintenance so that our service men and women can live in a high standard ‘village style’ environment, with retail outlets, food grab and go offers, coffee shops, gymnasium’s and a leisure centre all at their disposal.

The motto among Sodexo catering teams who work alongside the military chefs at the barracks is ‘we are one team’. It’s an essential mantra when freshly preparing over 1.5 million meals a year starting from just one central production unit on the garrison. Our highly trained chefs also deliver fine dining cuisine and evening events, showcasing exceptional standards throughout the year, when supporting the military functions in Colchester.


Dedicated to improving Quality of Life

Our work in the public sector is dedicated to providing services to improve our consumer’s quality of life. This might be through offering superior barracks catering for army officers, improving children’s health through nutritional research, helping to speed up recovery times by enhancing the patient experience in hospitals, or saving public money through efficient management.

We care about working with our public sector clients to achieve outcomes that improve the quality of life of those we serve, the communities where we work and our own employees.  We believe that a better quality of life is achievable for everyone we work with and this, in turn, helps business productivity, improves morale and creates success stories across the public sector.


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